1. Personal Information We Collect

We collect your personal information ("Personal Information") as follows:
Personal Information You Provide: When you create an account to use the service, we collect the following personal information:

  • Account Information: When you create an account with MK-TTS, we collect information related to your account, including your name, email address, account credentials and transaction history (collectively, "Account Information").
  • User Content: When you use the service, we collect personal information included in the content you enter, upload, or provide feedback on ("Content").
  • OPENAI API Information: When you use MK-TTS with an OpenAI API KEY, we immediately encrypt and store your API KEY information on our server without accessing it. The encryption algorithm used is AES (Advanced Encryption Standard)-256, which is one of the most widely used and strong encryption algorithms. AES-256 is highly resistant to attacks, making decryption practically impossible.
  • Social Media Information: We may have pages on social media sites such as Facebook, Medium, Twitter, YouTube, and LinkedIn for promoting our application. If you interact with our social media pages, we collect personal information you choose to provide to us, such as your contact details (collectively, "Social Information"). Additionally, the companies hosting our social media pages may provide aggregate information and analytics about our social media activities.
  • Other Information You Provide: We collect other information you provide to us when you participate in our events or surveys, or when we need to verify your identity, etc. (collectively, "Other Information You Provide").

Personal Information Automatically Collected from Your Use of the Service

When you visit, use, or interact with the service, we receive the following information ("Technical Information"):

  • Log Data: Refers to the information automatically sent by your browser or device when you use the service. Log data includes your IP address, browser type and settings, request time, and how you interact with our service.
  • Usage Data: We may automatically collect information about the features you use, the actions you perform, your timezone, country, connection times, user agent and version, and the type and settings of your computer or mobile device.
  • Device Information: Includes the name of your device, operating system, device identifiers, and browser. The information collected varies depending on the type and settings of the device you use.
  • Cookie Policy: We use cookies to operate and manage our service and to improve your experience. A "cookie" is information sent to your browser by the website you visit.You can set your browser to accept all cookies, reject all cookies, or notify you each time a cookie is offered so you can decide each time whether to accept it. However, rejecting cookies may prevent you from using certain parts or features of the website, or may degrade the display or functionality of the website.
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2. How We Use Personal Information

We may use personal information for the following purposes:

  • Providing, managing, maintaining, and/or analyzing services
  • Billing based on service usage
  • Improving services and conducting research
  • Communicating with you, including sending information about our services and events
  • Developing new programs and services
  • Preventing fraud, criminal activities, or misuse of services, and protecting our IT systems, architecture, and network security
  • Business transfers
  • Complying with legal obligations and legal processes, and protecting the rights, privacy, safety, or property of OPENAI, yourself, or others

Aggregate or De-Identified Information

We may aggregate or de-identify personal information so it can no longer be used to identify you. We may use such information to analyze the efficiency of services, to improve and add features to services, to conduct research, or for other similar purposes. We may collect aggregate information through services, cookies, and other means specified in this privacy policy. We maintain and use non-identifiable information in an anonymous or de-identified form, and we do not attempt to re-identify such information unless required by law.


3. Disclosure of Personal Information


In certain circumstances, we may disclose your personal information to third parties without further notice to you, unless required by law:

  • Service Providers and Partners: We may provide your personal information to our partners and service providers, such as hosting services, customer service agencies, cloud services, email communication software, web analytics service providers, and other IT service providers, to meet business needs and perform certain services and functions. These companies may access, process, or store personal information only in the course of performing their duties under our direction.
  • Business Transfers: If our company is involved in a strategic transaction, restructuring, bankruptcy, administration, or other service transfers (collectively, "Transactions"), your personal information and other data may be disclosed during due diligence to counterparties and others supporting the transaction, and may be transferred as part of other assets to a successor or affiliate.
  • Legal Obligations: We may share your personal information, including information about your interactions with our services, with government authorities, industry peers, or other third parties if we believe in good faith that such action is necessary to (1) comply with legal obligations or to comply with legal process, (2) protect and defend our rights or property, (3) enforce our terms, policies, or legal requirements, (4) detect or prevent fraud or other illegal activities, (5) protect the safety, security, and integrity of our products, employees, users, or the public, or (6) protect against legal liability.
  • Affiliates: We may disclose personal information to our affiliates, that is, entities that control us, are controlled by us, or are under common control with us. When our affiliates use the personal information shared by us, they follow this privacy policy.

4. Your Rights

Individuals may have certain statutory rights concerning their personal information, depending on their location. For instance, you may have the rights to:

  • Access information about your personal data and how it is processed
  • Delete your personal data from our records
  • Amend or update your personal data
  • Transfer your personal data to a third party (right to data portability)
  • Restrict the way we process your personal data
  • Withdraw your consent at any time
  • Object to the way we process your personal data
  • Lodge a complaint with your local data protection authority

You may exercise some of these rights through your MK-TTS account. If you cannot exercise your rights through your account, please submit your request via email to info@mikihands.com.


5. Security and Information Retention

We implement commercially reasonable technical, administrative, and organizational measures to protect personal information from loss, misuse, unauthorized access, disclosure, alteration, and destruction, both online and offline. However, no internet or email transmission is ever fully secure or error-free. For example, the servers of the cloud services we use may also be vulnerable. As such, you should take special care in deciding what information you send to us via the service or email. Furthermore, we are not responsible for any illegal circumvention of any privacy settings or security measures by third parties in our services or on the servers of cloud services.

We retain your personal information as long as necessary to provide you with services, for purposes such as resolving disputes, ensuring safety and security, or complying with legal obligations. The duration for which we retain personal information varies depending on factors such as the volume, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure, our processing purposes, and other legal requirements.


6. Additional Information Users Should Understand

By using the service, you acknowledge and agree that your personal information will be processed and stored on the servers of the cloud service we use and may be disclosed to our service providers and affiliates.

Legal Basis for Processing

Your personal information is processed based on the following legal grounds:

  • Contractual necessity: The information needed to provide and maintain the service as per the contract with you. If you do not provide this information, it may be difficult for us to provide the service to you.
  • Legitimate interests: To protect the service from misuse, fraud, or security risks or to develop, improve, or promote the service. This includes the processing of account information, content, social information, and technical information.
  • Consent: If we have informed you of the specific purpose and sought your consent for the processing of your personal information. You have the right to withdraw your consent at any time.
  • Legal obligations: If using your personal information is necessary to comply with a legal obligation or to protect the rights, safety, and property of our company, our affiliates, users, or third parties.
Data Transfer

If required, we will take appropriate safeguards to transfer personal information to certain countries. We transfer personal information only by legally valid transfer mechanisms.

Data Protection Officer

For any queries regarding the processing of personal information, please contact the Data Protection Officer at info@mikihands.com.


7. Changes to the Privacy Policy

We may update this privacy policy from time to time. When we update the privacy policy, we will post the updated version on this page unless a different type of notice is required by applicable law.


8. Contact Methods

If you have any questions or concerns regarding matters not covered by this privacy policy, please contact the person in charge.

Email: info@mikihands.com